Customer support chat screen examples

Latitude.sh

Support page where the user can chat with an AI assistant, browse API documentation, or contact sales.

• AI Assistant
• Help

Whop

Inbox view for support chats where the admin sees an empty state prompting them to set up the feature.

• Empty State
• Setup Wizard

Orchestra

Inbox view where the user is chatting with an onboarding bot that offers options to start on their own or book a demo.

• AI Assistant
• Messages

FeatureOS

AI chat interface where the user asks questions about upgrading their subscription and receives automated responses.

• AI Chat
• Chatbot

Notion Mail

Email client inbox showing an empty trash folder with a support chat widget open for user assistance.

• Trash & Archive
• Empty State

Front

Feature page explaining how to publish real-time customer service metrics like CSAT and response time using Support Report to build trust and close deals.

Podia

Messaging inbox where the user is prompted to confirm archiving a conversation with a specific contact.

• Messages
• Confirmation

Motion

Checkout page where the user activates a 7-day free trial by selecting a billing cycle, choosing a seat count, and entering payment details alongside a timeline of the trial phases.

• Checkout
• Trial

Instant

Enterprise marketing page detailing Shopify design platform capabilities, featuring a bento grid of features and multiple lead capture forms to schedule a demo.

Jimo

Settings page where the user compares Essential, Growth, and Enterprise subscription tiers, toggles between monthly and yearly billing, and checks their remaining trial days.

• Pricing
• Trial

Braintrust

Blog index page listing articles about AI engineering, product updates, and company news in a vertical card layout.

Ballpark

Pricing page where the user compares Starter, Business, and Enterprise plans with a detailed feature comparison table and an add-on for participant recruitment.