Help desk screen examples

Latitude.sh

Support inbox where the user can view team or personal tickets and start a new conversation with the support team.

• Empty State
• Browse

Bird

Product page showcasing an omnichannel customer support solution with features for team collaboration, analytics, integrations, and pricing.

Outseta

Settings page where the user manages help desk tags, featuring a form to create new tags and a list of existing ones alongside a trial upgrade banner.

• Settings
• Table

Front

Inbox view where the user reads an assigned email about a billing inquiry and has an internal conversation with teammates directly on the thread.

Intercom

Settings overview page where the user navigates between workspace, channels, and help desk configuration categories via a card grid, with an open user profile menu.

• Team Management
• Billing Settings

Help Scout

List view where the user can search and browse their customers, showing email, message count, and last seen time in a data table.

• Table
• Search

Plain

Inbox view where the user manages customers waiting for help, currently showing an empty state with a getting started checklist in the sidebar.

• Empty State
• Onboarding Checklist

Zendesk

Marketing feature page highlighting the Zendesk and Slack integration, showcasing alternating feature benefits, a short customer story, and related resources.

Fable

Help center landing page offering users options to browse FAQs, start a chat, or send an email for support.

Asana

Help center homepage where the user can search for support articles or navigate to specific categories like learning, troubleshooting, and upgrading.

Algolia

Support center landing page where the user can check system status, browse documentation guides, access community forums, and read frequently asked questions.