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ChatGPT Flow Example: Disabling multi-factor authentication

This user flow describes the steps taken by a user to disable multi-factor authentication (MFA) on their ChatGPT account, allowing them to log in using only their username and password.

This user flow describes the steps taken by a user to disable multi-factor authentication (MFA) on their ChatGPT account, allowing them to log in using only their username and password.

User opens Remove Authenticator modal from security settings, enters 6-digit verification code, confirms removal, and sees updated settings with disabled status notification.

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