How do I request a refund?
Read the refund policy and contact Nicelydone about a billing issue.
Payments, including renewals, are non-refundable except where required by law. Nicelydone does not offer a voluntary refund period. This policy does not limit mandatory consumer withdrawal or refund rights.
Read the policy or contact support
- Sign in to the subscription owner account.
- Open Help.
- Select Billing.
- Select Request a refund.
The app shows the refund policy and a contact option.
For a billing error or a refund required by law, select Contact us anyway. Nicelydone opens a prepared support email.
Send the email from the address that is connected to the subscription.
Cancellation and refund are separate actions. Cancellation stops a future renewal. It does not refund an earlier payment.
Read the terms and privacy policy for the current refund terms.
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