Tryprofound Flow Example: Canceling subscription
Preview this Tryprofound user flow: Canceling subscription. Explore the opening screens.
Preview these flows
User opens billing settings to cancel Profound Starter plan, selects cancellation reason via dropdown, provides optional feedback, views retention discount offer, and confirms cancellation
Related user flows
User starts cancellation from billing settings, selects cancellation reason, views retention offers with AI templates, provides feedback, and confirms subscription cancellation
User fills and submits a support ticket form via modal or drawer, selecting topic, adding subject/description, and attaching files
User opens a video asset detail page, reviews playback with timestamped comments from teammates, enters text or voice feedback via floating composer or sidebar, and shares the asset link
From empty messages inbox, opening feedback modal to share experience or report bug
User navigates from billing settings to a Stripe-hosted cancellation modal, selects a reason for leaving, confirms annual $99 subscription cancellation, and completes the process with loading and final confirmation states.
Developer opens feedback popover on Steel quickstart onboarding page, selects topic, and submits comment
User enters AI capability feedback setup in empty state and opens customer support popover to submit feature requests, bug reports, or general questions
User opens billing settings and triggers cancel plan, then sees confirmation modal explaining end-of-period cancellation
User opens cancellation modal from subscription management, selects reason and provides feedback, confirms details, then views final cancellation confirmation with end-of-period date
User opens feedback modal from settings billing page to enter message, optionally select related session and attach files before submitting
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