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Threads Flow Example: Reporting a problem

This user flow guides a user through the process of sharing feedback on a specific post or content from viewing a detail page to submitting a report.

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Threads from Threads
Threads from Threads
Threads from Threads

This user flow guides a user through the process of sharing feedback on a specific post or content from viewing a detail page to submitting a report.

User opens billing settings to cancel Profound Starter plan, selects cancellation reason via dropdown, provides optional feedback, views retention discount offer, and confirms cancellation

User fills and submits a support ticket form via modal or drawer, selecting topic, adding subject/description, and attaching files

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6568706-uhd_4096_2160_25fps | Flask from Flask
6568706-uhd_4096_2160_25fps | Flask from Flask
6568706-uhd_4096_2160_25fps | Flask from Flask

User opens a video asset detail page, reviews playback with timestamped comments from teammates, enters text or voice feedback via floating composer or sidebar, and shares the asset link

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Messages • Airbnb from Airbnb
Messages • Airbnb from Airbnb

From empty messages inbox, opening feedback modal to share experience or report bug

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