Height Flow Example: Canceling trial
This flow guides a user through the process of canceling their subscription trial, confirming the cancellation, and displaying the final status with downgrade information.
This flow guides a user through the process of canceling their subscription trial, confirming the cancellation, and displaying the final status with downgrade information.
Related user flows
User opens billing settings to cancel Profound Starter plan, selects cancellation reason via dropdown, provides optional feedback, views retention discount offer, and confirms cancellation
User starts cancellation from billing settings, selects cancellation reason, views retention offers with AI templates, provides feedback, and confirms subscription cancellation
User navigates from billing settings to a Stripe-hosted cancellation modal, selects a reason for leaving, confirms annual $99 subscription cancellation, and completes the process with loading and final confirmation states.
User opens billing settings and triggers cancel plan, then sees confirmation modal explaining end-of-period cancellation
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