DevRev user flows examples

This user flow facilitates the process of creating, editing, and managing ticket attributes within a support ticket system, enhancing collaborative efforts and task tracking.

• Editing

This flow facilitates a user in communicating with a customer through a series of messages, allowing for checking information, responding, editing, saving, adding an emoji, ending with a summ

• Sending messages

This flow guides a user through managing and organizing support tickets, from viewing tickets to custom grouping and saving custom views.

• Creating

This user flow enables the creation and detailing of a new issue, allowing for the addition and customization of specific attributes, linking of records, and setting dependencies, thereby str

• Creating

This flow guides users through a product tour, showcasing key features across several apps within the DevRev platform, including support ticketing, task management, and customer relationship

• Following product tour

This flow enables a user to select multiple tickets and perform a bulk update on them, confirming the action, and then viewing the updated status.

• Editing

This flow allows users to bulk update priority levels for selected tasks, streamlining workflow management in a project tracking interface.

• Editing

This user flow details the process for managing and archiving parts within a project, impacting related tickets and issues accordingly.

• Archiving

This user flow facilitates the process of filtering and sorting tasks or tickets within a project management or team activity tracking interface, allowing users to narrow down and organize it

• Filtering & sorting

This user flow guides through the process of managing tasks within a productivity tool, from accessing a task list to adding a new task.

• Creating